Framework Enquiry

Independent Private Standards Authority Operating Nationally

Independent Private Standards Authority Operating Nationally

The Framework Enquiry Hub provides a structured entry point into applicable SAWRA frameworks.

The Framework Enquiry Hub supports:

  • Framework Guidance
  • Initial Review
  • Appropriate Pathway Identification
  • Framework Alignment
  • Accountability
  • Transparency
  • Consistency
  • Public Confidence

The objective is to assist users in identifying the most appropriate framework before engaging in formal framework activities.

WHO MAY USE THIS HUB

 

The hub may be used by:

  • Technicians
  • Workshops
  • Mobile Operators
  • Training Providers
  • National Operators
  • Fleet Organisations
  • Dealer Groups
  • Product Participants
  • Programme Participants
  • Other Eligible Organisations
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AVAILABLE ENQUIRY PATHWAYS

Technician Enquiries

Recognition, accreditation and participation enquiries relating to individuals.

Workshop Enquiries

Recognition, accreditation and organisational participation enquiries.

SCTP Enquiries

Specialist Certified Training Provider participation enquiries.

PRODUCT APPROVAL ENQUIRIES

Product Assessment & Approval Programme enquiries.

NATIONAL OPERATOR ENQUIRIES

Dealer Groups, Fleet Operators, Enterprise Networks and Multi-Site Organisations.

RECOGNITION & APPROVAL ENQUIRIES

Recognition, approval and framework participation enquiries.

GOVERNANCE ENQUIRIES

Governance, assurance, complaints and framework integrity enquiries.

GENERAL FRAMEWORK ENQUIRIES

For users unsure which framework pathway applies.

GOVERNANCE & INDEPENDENCE

Framework enquiries operate within the SAWRA Governance & Assurance Framework.

Enquiries are reviewed in accordance with applicable framework requirements and governance principles.

Guidance activities are independent of supplier relationships, commercial affiliations, market influence or organisational size.

No participant shall exercise undue influence over enquiry review activities, framework guidance activities or pathway identification decisions.

Framework guidance is provided for pathway identification purposes and should not be interpreted as approval, recognition, accreditation or verification.

EVERY FRAMEWORK JOURNEY BEGINS WITH UNDERSTANDING

The Framework Enquiry Hub provides a structured starting point for individuals and organisations seeking to engage with applicable SAWRA frameworks.

Through guidance, pathway identification, framework alignment and initial review activities, the hub supports accountability, consistency, transparency and confidence throughout recognised automotive glass activities.

Every framework journey begins with understanding.

SAWRA is an independent private standards, accreditation, recognition, verification and governance authority operating within the automotive glass sector.