F.A.Q

SAWRA (South African Windscreen Repair Association) is the official body setting standards for professional windscreen repair and replacement in South Africa.

Why should I choose a SAWRA-certified technician?

SAWRA-certified technicians follow strict industry guidelines, ensuring high-quality repairs that meet safety and insurance standards.

How do I become SAWRA-certified?

To become SAWRA-certified, you must:
✔ Complete an approved windscreen repair or replacement training.
✔ Pass the SAWRA theory and practical assessment.
✔ Submit your application for certification.
Learn more

Do I need prior experience to get certified?

No. SAWRA offers training for beginners. However, experienced technicians may qualify for Recognition of Prior Learning (RPL).

How long does certification take?

Training: 1-3 days (depending on the course).

Assessment & Approval: Usually within 7-14 days after the test.

What does SAWRA certification cover?

✔ Windscreen chip and crack repair
✔ Full windscreen replacement (for applicable certifications)
✔ Safety and compliance guidelines
✔ Use of SAWRA-approved repair materials

What are the SAWRA membership options?

SAWRA offers three membership types:
✔ Certified Technician – Individual certification for windscreen repair professionals.
✔ Certified Workshop – Accreditation for businesses meeting SAWRA standards.
✔ Affiliate Member – Industry suppliers, insurers, and partners.

How much does membership cost?

Membership fees vary by type. Click Here for full pricing.

Do SAWRA memberships need to be renewed?

Yes. SAWRA certification and workshop accreditations require renewal every 1-3 years, depending on the category.

Where does SAWRA offer training?

• SAWRA-approved training centers are located in Johannesburg and Cape Town.

How do I book training?

• Fill out the training application form here , and we’ll confirm availability.

Does SAWRA offer mobile or onsite training?

• Yes. For workshops, fleet managers, and corporate clients, SAWRA can arrange onsite training. Contact us for details.

Do insurance companies accept SAWRA-certified repairs?

Many insurance companies prefer SAWRA-certified repairs, as they follow industry safety standards. However, insurers have their own policies, so it’s best to check with your provider.

What are SAWRA’s industry standards?

SAWRA follows strict guidelines based on international best practices:
✔ SAWRA-WCISP-2025 – Windscreen Chip Integrity & Safety Protocol
✔ SAWRA-AGFSIP-2025 – Automotive Glass Fitment & Structural Integrity Protocol

How do I verify if a technician or workshop is SAWRA-certified?

You can check our certified technician & workshop directory at [SAWRA.co.za/verify].

How can my workshop become SAWRA-accredited?

To become a SAWRA Certified Workshop, your business must:
✔ Employ SAWRA-certified technicians
✔ Meet equipment & safety requirements
✔ Pass an onsite compliance inspection

Can mobile windscreen repair businesses be SAWRA-certified?

Yes. SAWRA offers Mobile Workshop Certification for businesses operating on a mobile basis.

What types of windscreen damage can be repaired?

✔ Stone chips – Most bullseyes, star breaks, and combination chips can be repaired.
✔ Cracks – Long cracks up to 30cm can often be repaired (case-by-case basis).
❌ Not repairable: Deep cracks reaching the inner glass layer or damage directly in the driver’s line of sight.

What resins does SAWRA recommend?

SAWRA-approved resins include:
✔ VitroShield CB-100 
✔ VitroShield CR-250
✔ VitroShield PS-50

Technicians may also use other SAWRA-approved resins that meet industry standards.

Still have questions? We’re here to help!

📧 Email: enquiries@sawra.co.za
💬 WhatsApp: 087 822 2298